Informit Online Speed Issues
Sutherland Shire Libraries
Wednesday, March 17, 2010
Databases
,
Online Services
,
Technical Support
No comments
If anyone complains about Australian Public Affairs - Full Text (APA-FT) being slow lately it is due to increased traffic. From Informit...Dear Informit customer
Due to an unprecedented increase in traffic, the Informit service has been exhibiting slow response times over the past two weeks. On some occasions this has resulted in the need to restart servers causing a few 15 minute outages.
We have been working to increase server capacity to cope with this demand and are monitoring the load closely at all times to ensure the service is responsive.
Apologies for any inconvenience this has caused and thank you for your patience while we work through these issues.
Regards
Customer Support
RMIT Publishing
Level 3 / 449 Swanston Street
Melbourne, 3000
support@rmitpublishing.com.au
http://www.informit.com.au/allsupport.html
Tel +61 3 9925 8222
Fax +61 3 9925 8299
Subscribe to:
Post Comments
(
Atom
)
No comments :
Post a Comment